Forum Posts

marczapf
Sep 28, 2018
In Get Started
FamilyGO helps you limit child device time and motivate children to do healthy activities. Follow our Get Started forum posts to learn how to get the most out of FamilyGO. Topics: Install and Setup Challenges Rewards Time Limits
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marczapf
Sep 28, 2018
In Get Started
We've spent a lot of time attempting to make the setup of FamilyGO as simple as possible. If you have already done this please let us know how we did. If you encountered any issues, or you have a suggestion to improve the process please let us in the Support Forum. If you haven't already installed FamilyGO, I will describe the process below. FamilyGO is best used by families that have multiple screen devices (phones and tablets) where parents and children have their own device(s). For instance, Mom has an iPhone, Dad has a Google Pixel, and Boy has an older Samsung tablet, Girl has iPad or Amazon Fire/Kindle. The install process starts with the parent device. On the parent device: 1. Go to your device's App Store, search for FamilyGO, install and open it. 2. When prompted, select the Parent button since this device is for a parent. 3. Select the Email button and Signup using your email address. We will send you a verification email to ensure you are who say you are. 4. The Welcome To FamilyGO introduction will appear. Advance through the intro by reading and tapping along until you get the Quick Setup screen. 5. Enter your family name, or a nickname for your family. 6. Advance through the setup by tapping Next until you get to the Add Children screen. 7. Add your child's name, gender, birthday. 8. If you need to add another child, tap Add Another Child, repeat until all children have been entered then tap Done. 9. The Child Devices screen will appear with a Pair button for each child. 10. Tap the first Pair button to display the Pair screen. 11. Select the device type of your child's device from the list, then physically grab your child's device. On the child device: 1. Install FamilyGO from the device's App Store. 2. Select the Child button to display the Pairing Code screen. 3. Back on your parent device, tap the Get Pairing Code button. 4. Enter the pairing code into the Child device and tap the Pair button. 5. Your child device will display the Welcome To FamilyGO introduction screen. I suggest just leaving the child device at this screen so your child can be the one to advance through and learn about FamilyGO. Note: If you accidentally advance through the child intro, you can trigger the intro to appear by going into the Settings on your child device. On the upper right of main screen, tap the Gear button and check the Show Intro On Startup checkbox. Restart the app and the intro will appear. Repeat the pairing steps for each child device. When you've paired each device, you will have a basic setup of FamilyGO for your family. You are now ready to start using FamilyGO. And hopefully soon you will be ready to spread your wings and start customizing FamilyGO for your unique family. Next Topic: Challenges Previous Topic: Welcome
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marczapf
Sep 28, 2018
In Get Started
In FamilyGO, challenges are activities that children can do to earn gold coins. These can be daily chores, practicing good habits, new learning activities and more. In the beginning, you will be setup with the Starter Pack, which is a collection of standard chores that can fit most families. However, most families will want customize the challenge list. To do this, tap the Crown button in the upper right of the main screen to open the Game Master menu, then select Challenges. 📷📷 You will see a screen like this: If you have more than one child, you will see multiple dark grey tabs along the top. Family will be selected by default. The challenges selected on this tab will apply to everyone in the family. Challenges on the child tabs only apply to that child. If a child has a challenge that is already in the Family list, the child challenge will override the family challenge. One this screen, the Challenges and Max Earnings numbers are important for you to monitor. You want to know how much a child can earn each week so you can price your rewards appropriately. I'll cover more on that later in Rewards which is next topic. The next interesting item here is the challenge balance bars which give you a picture of how many challenges of each type you have scheduled. The Starter Pack is very well balanced having nearly the same number of challenges of each type scheduled for the week. It's not imperative that this chart be perfectly balanced because you may want to focus your children on a particular area or group of areas. So just use it as a guide and don't get too hung up on making it perfect. Your children will still be able to achieve balance in their game because you are setting your own definition of balance with your challenge list selection here. As you can see, FamilyGO has 7 types of challenges. These challenge types are used to categorize activities, to get parents and kids to think about the differences of each activity type, and used to encourage kids to be balanced individuals. A key aspect of FamilyGO is keeping the Balance Wheel in balance by doing all challenge types. A happy and balanced Balance Wheel gives bonuses much faster that an out of balance wheel. The 7 Challenge Types 📷📷 Movement - gets children up and moving, using large muscle groups, doing physical activity, exercising and having fun. 📷📷 Hands On - gets children using their hands, working on their fine motor skills, improving their eye/hand coordination. 📷📷 Creative - gets children creating new things, using their imagination, and coming up with new ideas. 📷📷 Logic - gets children thinking logically, doing something related to math or science, finding a better strategy, solving a puzzle. 📷📷 Reading - gets children developing the essential skill of reading. 📷📷 Social - gets children working with others, learning how to be a good team mate, learning how to lead. 📷📷 Giving - gets children finding ways to be charible and to give back to family, friends and community. Parents select a list of challenges or challenge packs for their children to do each week. FamilyGO has a large number of challenges to choose from which simplifies the selection process and give you insight into what's popular with other families. Challenges Packs are carefully packaged challenges that further simplify the selection process. Each challenge in the list can be further adjusted by tapping the panel. In the dialog that appears, you can adjust the schedule by day of week or by days per week, and adjust the gold earnings your children will get for completing the challenge. Next topic: Rewards Previous topic: Install and Setup
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marczapf
Sep 28, 2018
In Get Started
Rewards are one of the most important parts of FamilyGO because they are what motivate kids to complete challenges. In FamilyGO there are 4 types of challenges: 1. Screen Time - screen time is a favorite for many kids. If your child uses a device type that supports FamilyGO time control features (currently Android and Fire/Kindle), this rewards will work well for your kids. Children will be able to purchase Screen Time tickets that they can use to get extra screen time. As a parent you offer All Week or Weekend Only reward tickets and you can control how much extra time they can buy per day. 2. Fun Stuff - fun stuff rewards are lower cost items you offer your kids weekly. They are the most common reward type. Kids can buy fun stuff tickets in the store and keep them until you are ready to give them the reward. 3. Big Ticket - big ticket rewards are higher cost items that encourage your child to save for something over a period of time. You can also use this type of reward to have kids pay off a debt, like the cost of a broken window. 4. Cash Allowance - for children old enough to be ready to manage an allowance, FamilyGO supports a unique allowance system that allows children exchange gold coin earnings to withdraw cash tickets from an in game Family Bank ATM. Children can get cash tickets any time during the week, but they can only use them to get cash from you on Pay Day (defaults to Friday). If you want to set a different pay day, go to the Game Master menu, and tap Game Master (Parents). Next Topic: Time Limits Previous Topic: Challenges
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marczapf
Sep 22, 2018
In Get Started
FamilyGO allows parents to set time limits on supported devices (currently Android and Fire/Kindle). There are a few ways to control time on devices. Scheduled Time Limits To set schedule time limits, tap the Crown button in the upper right corner of the main screen. This will display the Game Master menu. Tap Limits to see this screen: Like other screens, it has a dark gray set of tabs for Family and each child (if you have more than one child). The Family setting apply to all children unless a child's tab is set to override the Family settings. Screen Time is the amount of time a child is allowed per day. Screen Time can be configured differently for weekdays and weekends. For FamilyGO, weekdays and weekends are defined a little differently than normal. Weekdays = Mon-Thu. Weekends = Fri-Sun. Bedtime defines the time when devices cannot be used. For Bedtime, weekday and weekends are defined as: Bedtime Start Weekdays = Sun-Thu. Weekends = Fri-Sat. Bedtime Stop Weekdays = Mon-Fri. Weekends = Sat-Sun. While a child has time remaining on his daily Screen Time Limit, a parent can immediately pause devices using the Player Time Control panel. To get to this panel, tap the Player status button on the bottom left of the main screen to see a panel like: Tap the red and white Pause button for the child you'd like to pause. That will display a dialog that allows you to pause with the same setting as the last pause. You can also tap the details button to display more options. You can choose to pause more than one child, you can set a number of minutes to warn the child of the upcoming pause, and you can configure different amounts of time to pause the child. After pausing a child, you can unpause there by tapping the Pause button again. When a child runs out of time, or is in bedtime, the red and white Pause button changes to a green and white Play button. This button operates that same way as the pause, but gives the child an amount of screen time to immediate use. This time is 'use it or lose it' time, not like schedule time. Just like pause, you can immediate take the time away by tapping the Play button again. If a child purchases extra screen time and uses the ticket, the extra time will appear in green in the Time Left bar.
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marczapf
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